Calls-In app caller
Smarty CRM makes managing and scheduling phone calls most convenient than ever. If you ever need to call your customers right through your CRM account, we got that covered for you. Smarty CRM has the ability to both place and receive phone calls through its web application. Using Smarty for your calls is like having virtual assistance right beside you. With Smarty, you can schedule your responsiveness hours, enable answering machine or even record and forward your calls.
- Forward, transfer and record your phone calls.
- View your call logs through each contact’s profile.
- Place and receive calls instantly through the web application.
- Get complete insight into your call-duration and call-volume analytics.
- Set up your own working hours and enable answering machine for the rest of the day.
Place and receive calls directly from your account
Smarty CRM features a dialler which allows you to directly contact your leads and customers through your contacts’ profile. This feature will relieve you from the need for any third-party caller apps and gather all your marketing, sales and support efforts in one place. In this way, all your business departments have access to past customer interaction logs and thus they will have a better understanding of each client and how to answer their concerns through each stage of the pipeline.
Enjoy a comprehensive call management experience
Smarty Call offers endless possibilities to set up your call settings the way you see fit for your business. Within the Smarty call settings, you will be able to select and buy your desire business numbers available across a wide variety of countries, plus you can access your payment history and set up your billing information. You can also configure build-in call capabilities such as responsiveness hours, answering machine, call recording, call forwarding or even set your incoming call ringtone.