Smarty Is Helping You Turn Your Leads Into Paying Customers
Call & Call Recording
Now you can place calls in Smarty directly from your browser without even picking up a phone. Just one click connects you to a prospect through Voice Over IP. Your calls will always come from your number, and an option to record each call gives you reliable records of your conversations.
This feature will help you monitor your customer service and sale staff performance and ensure they provide highest quality service to your clients.
This feature allows you to organize and manage sales, control the quality of their calls, reduce costs, integrate and automate telesales campaigns. Smarty will also let you easily combine your call strategy with autoresponders, built-in landing pages, email marketing, drip campaigns and more.
Sales opportunity In the sales opportunity, you can record a value of the deal. This will help you track the progress of your sales team and how much money you have in the pipeline.
This feature let you effectively categorize leads into hot, warm, cold, lost ensuring no missed opportunities in your pipeline. Lead type is also automatically assigned depending on your lead activity. For instance, if your lead is coming from your landing page, interact with your email it will have the higher score from the lead that was randomly imported to your database. Easy!
Autoresponders are part of the innovative email feature. Now you can easily set-up email series for prospects, improve your on boarding experience for new clients or keep in touch with current customers.
All events and activities are integrated with your calendar, which means you will never miss any phone call, email or follow up with the client. The calendar can be also connected to your Google calendar and easily accessible from your phone.
Monitor your employees
You can monitor your employees from marketing, sales or customer service team. See who is performing best, who has most missed deadlines, who is converting leads most efficiently. This data can help you grow your business, reward your staff and ensuring there are no leads in your pipeline.